Skip to main content

 Website Terms & Conditions

General Terms

The information/images made available in this site, including that/those information/images in linked sites directly or indirectly accessible from this site, are provided “as is” without warranties of any kind, either express or implied, including but not limited to all implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. We do not warrant that the information/images will be error free, nor free of viruses, defamatory, offensive, or other harmful matter. You assume the entire cost of any necessary service, repair, or correction. This site may also include information with technical inaccuracies or typographical errors that will be corrected as they are discovered at John Wilkinson Heating Services Ltd’s sole discretion.

External Links

The materials accessed from linked sites are not maintained by us and we are not responsible for their contents. Any reference to a linked site or any specific third party product or service by name does not constitute or imply its endorsement by John Wilkinson Heating Services Ltd, and you assume all risk by its use.

Liability

Under no circumstances shall we, our agents or suppliers, be liable for any damages, including without limitation, direct, indirect, incidental, special, punitive, consequential, or other damages (including without limitation lost profits, lost revenues, or similar economic loss), whether in contract, tort, or otherwise, arising out of the use or inability to use the materials available in this site or any linked site, even if we are advised of the possibility thereof, nor for any claim by a third party.

Personal Use

You agree to use this site for lawful purposes only. You may download one copy of the information found on this site on a single computer for your personal, non-commercial internal use only. You shall not copy, use, modify, transmit, distribute, reverse engineer, or in anyway exploit copyrighted or proprietary materials available in this site, except as expressly permitted by the respective owner(s) thereof. All trade names in this site are the marks of the respective owner(s), and any unauthorised use thereof is strictly prohibited.

Indemnity

You agree to defend, indemnify, and hold us and our affiliates harmless from and against any and all claims, losses, liabilities, damages and expenses (including legal fees) arising out of your use of this site.

Terms of Use

The terms of use shall be governed in accordance with the laws of Great Britain, Northern Ireland & The Republic of Ireland. John Wilkinson Heating Services Ltd reserves the right to add, delete, or modify any or all terms of use at any time with or without notice.

Copyrights and Trademarks

Materials are copyrighted and are protected by world-wide copyright laws and treaty provisions. No logo, graphic, text, sound or image from this web site may be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any way, without John Wilkinson Heating Services Ltd’s prior written permission. Except as expressly provided herein, John Wilkinson Heating Services Ltd does not grant any express or implied right to you under any patents, copyrights, trademarks, or trade secret information. All content is copyright ©John Wilkinson Heating Services Ltd and its respective partners.

Services 

Additional Charges

None of our customers will receive additional charges on any of the work we carry out, such as boiler repairs
boiler services or new heating system installations.

New Heating System Installations
All new heating system installations are subject to a fixed price quote by one of our surveyors.
Fixed price quotes are fixed so no additional charges are to be expected once agreed upon a price.

Boiler Services

Our price for boiler services is fixed

Boiler Repairs

There may be a call out fee to repair a boiler. If so, we will always inform and agree with the customer the price
for the callout fee and when we give a quote to repair a boiler we will inform the customer of the price of the repair prior to commencing the work.
Said price will also be fixed.

Cancellations

There is nopenalty for cancellation of any of our services as long as we’re informed of the cancellation with 24 hours notice. We will always refund any payments made to our company when you inform us of a cancellation. In the case we’re not informed within 24 hours notice we reserve the right to charge a call out fee if the employee has arrived at the address or is on the way to the address. Wherever possible we will aim to reschedule the work after speaking with the customer and will only resort to charging a call out fee if it is entirely necessary and we will always speak to the customer about it.

Contract

In the case a customer has signed an agreement with us to carry out work that includes a contract such as agreeing to payment of that work by using monthly payment options, the customer will always be entitled to rescind said contract. We will always aim to aid the customer in how to proceed and refund any deposits or payments the customer has made to John Wilkinson Heating Services LTD.